Below you will find Frequently Asked Questions regarding our facility, insurance requirements, payment, deadlines and more.
For additional questions or concerns, please contact the Reservations & Event Services team at (310) 243-2013.
Reservations & Event Services operates Monday-Friday from 8:00am - 5:00pm.
You may contact us Monday-Friday via phone at 310-243-2013 between the hours of 8:00am – 5:00pm. You may contact us via email at reservetheunion@csudh.edu at any time. We will respond within 24 hours.
You may call Reservations at 310-243-2013, you may email us at reservetheunion@csudh.edu or you may use the EMS Webapp (must be on campus internet).
Registered student clubs and organizations may submit reservation requests beginning Monday, July 19, 2021 for meetings and events taking place during the fall 2021 semester. The priority period for student clubs and orgs will end on Friday, July 30, 2021.
University offices and departments may submit reservation requests beginning Monday, August 2, 2021 for meetings and events taking place during the fall 2021 semester.
The Loker Student Union will currently only accept reservation requests from registered student clubs and organizations and university offices and departments for meetings and events taking place between Monday, August 23, 2021 through Wednesday, December 15, 2021 during the hours of 7:00am – 7:00pm Monday-Friday. For the time being, we will not be able to accommodate off-campus groups or private events.
Registered Student Clubs & Orgs and Campus Departments are permitted to submit a Request for Catering Exemption to Campus Dining.
Registered Student Clubs & Orgs must seek approval from Office of Student Life. Campus Departments and Off-Campus must use DH Catering. Security is required when Alcohol is present. University Police Department will be used and the cost must be paid by the Sponsoring Organization.
University Police Department is required to secure if Alcohol is present, cash collection at the door or for any event the LSU deems necessary. The cost of UPD must be paid by the sponsoring organization.
Depending on the nature and scope of the facility use, the user may be required to furnish a certificate of insurance naming LSU as additionally insured with a general liability limit of no less than one million dollars ($1,000,000.00). Proof of workers compensation insurance may also be required. Certificate of insurance must have an AM Best A+ or better rating.
The Vendor/Third Party Contractor may be required to furnish a certificate of insurance naming LSU as additionally insured with a general liability limit of no less than one million dollars ($1,000,000.00). Proof of workers compensation insurance may also be required. Certificate of insurance must have an AM Best A+ or better rating.
Decorations may only be adhered using painter’s tape. Balloons must be tied to weights and cannot be tied to furniture, equipment, hand railings, or the building. Use of confetti, paint, chalk, tacks, nails, or any other items that may cause damage to the facility, furniture, or equipment are strictly prohibited. Decorations with open flame and/or which smoke shall not be permitted. Directional signage must be placed on sign holders provided by LSU, and may only be placed in designated areas. Use of LSU sign holders must be requested in advance and are subject to availability.
LSU may at its sole discretion accept, receive, and hold user owned property for temporary storage at the request of the user. However, LSU makes no claims, guarantees, or promises that such property will be safe from vandalism, damage, theft, or loss. LSU shall not be liable for any direct, indirect, incidental, punitive or consequential damages that result from vandalism, damage, theft, loss, use of or inability to use such property by the user. Storage areas located within LSU may only be accessed by LSU staff. Requests for storage must be made no later than two (2) business days in advance and are not guaranteed.
Once event space has been reserved, the user is required to submit a deposit within ten (10) business days to hold the reservation, as outlined above. Failure to submit the required deposit may result in a cancellation of the reservation.
A deposit of 25% of all estimated charged is due at the time the reservation is made and must be submitted within ten (10) business days of the reservation request. The remaining balance is due by the reservation deadlines, as outlined in the Facility Reservation Policy.
Certain events may require additional deposits (i.e. Cleaning Deposit, Maintenance Deposit, etc.) at the discretion of the LSU. Deposits are only refundable if all condition set by the LSU are met. Refunds can be applied toward another event or returned via check within fifteen (15) business days.
We accept Cash, Money Order, Cashier’s Check, Company Check, Debit/Credit Card and Direct Pay (On-campus groups *only*).
Users are eligible for a refund of their deposit if the cancellation notice is received within the timeline outlined under the Terms of Facility Reservation Agreement. Refunds can be applied toward another event or returned via check within fifteen (15) business days.