Big Bear

CANCELLATIONS & REFUNDS:

I understand to be considered for refund eligibility, student/guest must cancel by 2 weeks before the trip date. Any refund requests made after the last day of ticket sales will be subject to review and are not guaranteed.

Approved refunds will be provided in the form of a check to the ticket purchaser. Unused trip features are non-refundable. No shows forfeit entire payment. Trips require a minimum number of participants to avoid cancellation. The Loker Student Union, Inc (LSU) reserves the right to cancel a schedule trip to fully refund affected participants, although the LSU will make every effort to maintain the advertised trip experience.

Participants requesting a refund are required to email their formal request including student ID number, proof of trip purchase (receipt), and a detail explanation to:

LSU Activities Office: LSUactivities@csudh.edu or;
Melissa Bancroft, Assistant Director, Engagement and Development (mbancroft1@csudh.edu)

Requests by mail should be sent to:
Donald P. & Katherine B. Loker University Student Union Inc.
Attn: LSU Activities Office
California State University, Dominguez Hills
1000 E. Victoria Street, Carson, CA 90747

Refund requests will be processed as quickly as possible, including eligibility checks. If you do not receive the reply within ten (10) business days, please contact the Activities Office immediately at the information noted above or 310-243-2640 (office).